The Social Security Administration (SSA) has come under heavy scrutiny for failing to meet both a sustainable budget and processing deadlines for new Social Security Disability claims. However, the agency recently announced its plan to address these problems with advancements in technology and a better strategy.
The SSA’s Open Government Plan 3.0 outlines four goals:
- Improve Transparency- The SSA would like to expand presence on the web, provide better data for research, better utilize social media, and provide workers with better tools to do their job.
- Expand Participation- Officials aim to improve the public’s ability to get information from and access to the agency.
- Increase Collaboration- The agency would like to have more interaction and a better ability to share information with other organizations.
- Internalize Open Government Principles- Employees of the SSA can expect to give more feedback and see more efforts to supply the materials they need.
The agency plans to reach these objectives by increasing the functionality of the My Social Security network and reforming internal policies and procedures. Some of those changes include better data analysis and reporting of metrics, as well as developing sustainability with automation. Officials are hopeful these improvements will result in more disabled Americans getting Social Security Disability benefits.
If you need help applying for benefits, contact the Social Security Disability Attorneys with Newlin Disability today. We’re here to assist you with your claim—even if you’ve been denied by the SSA in the past.