When a disabled citizen applies for Social Security Disability Benefits, their claim must typically go thorough a series of hearings and interviews before being approved. In the past, these formal inquests were done face-to-face, leaving many disabled individuals struggling with mobility and transportation issues.
Now though, there may be a solution to this particular problem. The Social Security Administration (SSA) has been utilizing video conferencing technology to conduct official meetings and hearings with claimants. The system works by having both the claimant and SSA officials log into the video conferencing software from the comfort of their homes or offices.
Experts say the program allows for hearings to be scheduled in a more timely manner, cuts both costs and travel time, and may lead to quicker decisions being issued.
Data collected by the SSA shows the new program is considered a success as well, considering more than 150,000 sessions were held online through the program last year alone. Due to this, the agency is working to further implement video conferencing into its processes.
The Social Security Disability Attorneys with Newlin Disability applaud the efforts being made to create a more efficient application process for disability benefits. The firm is hopeful the technology can be utilized to get those who are desperately struggling for assistance the care they need and deserve.